• Home
  • / Blog
  • / A Letter to Our Customers Regarding Covid 19

A Letter to Our Customers Regarding Covid 19

AV Planners | AV Installation · Craig Heiman · Mar 20, 20

3/20/20

A Letter to Our Customers

Together, we are facing a truly unprecedented situation. The global Covid19 pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, I wanted to reach out and update you on how we’re approaching the situation.

First and foremost, our hearts go out to anyone who's been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. And we're truly inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.

Second, at AV Planners we’re focused on the health and safety of our employees, families and communities. All of our employees starting today will be working from home.

We’re also asking our teams to work with customers through digital channels as much as possible.

Third, even as we deal with this pandemic, our team at AV Planners remains focused on your success. While all our businesses are in uncharted territory, we have adjusted to operate in moments like this, and our relentless commitment to your success is stronger than ever. Our company was founded on core values -- trust, customer success, innovation, and service -- and our values are unwavering and continue to guide everything we do.

If you are in any need of remote support with your audio visual system during this crisis we will offer remote support at no charge for our existing clients.

Please go to: support@avplanners.com to enter your support ticket.

On behalf of all of us at AV Planners we’re committed to being your partner and We also want to reassure you that, when normal times can resume, we are ready, in a strong position to provide you with product, support and assistance, to help you quickly reboot your business, too

Best Regards,

Craig Heiman

President
213-493-6473
craig@avplanners.com
avplanners.com

 

 

 

 

 

Read our other posts

From Fireside Chats to X: The Evolution of Presidential Communication
16 February 2024

From Fireside Chats to X: The Evolution of Presidential Communication

Highlights from ISE 2024: Top Tech Trends and Innovations
13 February 2024

Highlights from ISE 2024: Top Tech Trends and Innovations

Highlights from ISE 2024: Top Tech Trends and Innovations The Integrated Systems Europe (ISE) tradeshow is...

Case Study: Transforming Meeting Spaces for a Southern California-Based Nonprofit
1 February 2024

Case Study: Transforming Meeting Spaces for a Southern California-Based Nonprofit

Background A prominent nonprofit organization in Southern California sought to upgrade its meeting and training...

Revolutionary Sound: How QSC is Elevating the Audio Experience in Commercial Spaces
30 January 2024

Revolutionary Sound: How QSC is Elevating the Audio Experience in Commercial Spaces

At AV Planners, we're proud to be an authorized reseller of QSC, a brand that stands at the forefront...

Get closer to your goal now

Schedule a consultation for cost and timeframe details.