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Case Study: Whittier Trust – Enhancing Audio Quality with Shure Mics

· Craig Heiman · Feb 17, 25


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Understanding the Audio Challenges

Whittier Trust’s Reno office faced a significant problem: poor audio quality in its main conference room. Employees consistently struggled with sound clarity, which hindered effective communication and disrupted meetings. The room’s glass walls and open layout created acoustical challenges, causing echoes and sound distortions.

Additionally, integrating a new audio solution required working around existing AV technology constraints. With a mission to improve meeting efficiency and deliver seamless communication, Whittier Trust turned to us for a customized audio-visual installation.

Impact of Poor Audio on Meetings

Poor audio can lead to:

  • Miscommunication during conference calls
  • Repetitive discussions due to unclear sound
  • Reduced employee engagement
  • Frustration among remote participants
  • Lowered overall productivity

Recognizing these issues, Whittier Trust sought a professional AV upgrade that would resolve these problems while maintaining a familiar user experience.

Identifying the Right Audio-Visual Installation Approach

To ensure the best outcome, we conducted a thorough site assessment. This involved:

  • Analyzing the acoustical properties of the conference room
  • Evaluating the existing AV system
  • Identifying technology limitations
  • Determining the best microphone and speaker placement

Given the glass walls and room dimensions, the solution required advanced microphone technology capable of isolating voices while minimizing background noise.

Evaluating Existing AV Infrastructure

Whittier Trust had an existing AV setup that needed to be enhanced rather than entirely replaced. The key issues identified included:

  • Limited microphone range – Previous microphones failed to capture clear speech
  • Uneven sound distribution – Speakers did not provide uniform audio coverage
  • Inadequate processing – Lack of an advanced DSP (digital signal processor) for clarity

Recommended Solutions 

After assessing various options, we recommended:

These solutions were selected for their ability to integrate seamlessly while delivering superior audio performance.

 

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